Why do you need a Service Agreement?
Regular maintenance is essential for keeping your laboratory equipment in top condition. Tosoh's Planned Maintenance service helps prevent unexpected breakdowns, extends the lifespan of your instruments, and maintains their accuracy and efficiency. Our commitment to quality and reliability ensures that your equipment operates at peak performance, giving you peace of mind and allowing you to focus on your research.
Service Agreements
Elevate your laboratory equipment efficiency and productivity with Our Comprehensive Range of Service Plans.
Planned Maintenance
Our Comprehensive Service Includes:
- Full system inspection and testing
- Replacement of PM wear parts
Calibration of pumps and detectors for MCC instruments
- Software updates and firmware updates (where applicable)
- Post-maintenance system checkout report with recommendations
Plus
Our Comprehensive Service Includes:
- All Planned Maintenance benefits
- 10% discount on replacement repair parts
- Labor and travel
- Educational discounts
- One annual PM visit including PM parts, travel, and labor
- Multi-year discounts
- Multi-system discounts
Technical Support Response within 24-hours
3 to 6-Day onsite support response for MCC instruments
- Technical support hotline access
Complete Most Popular
Our Comprehensive Service Includes:
- All Plus benefits
- Labor and travel
- Educational discounts
- One annual PM visit including PM parts, travel, and labor
- Multi-year discounts
- Multi-system discounts
Technical Support Response within 24-hours
3 to 6-Day onsite support response for MCC instruments
- Technical support hotline access
- Replacement parts included
- One-offsite customer education training class at a Tosoh facility